I am constantly trying to improve my services. One way I do this is by asking my customers exactly what they expect. Everyone is different. What means the most to you? odor removal or just getting rid of the dust! Let me know and I will try to solve the problem when I'm at your home.
After I clean all the air ducts in a home and provide the antimicrobial fogging and citrus scent I will get an instant reaction from everyone about how good the house smells. The real test is when I call back in 2 or 3 weeks and ask how the house feels.
That's when we both know how important cleaning the air ducts really was.